10 Areas Your Small Business Should Outsource

Outsourcing is the process by which a company receives a product or service from a third party rather than managing it in-house. As a small business, outsourcing helps you to get more done and delegate key activities and processes to professionals without having to significantly expand your full-time crew. It enables you to keep costs under control, boost productivity, and concentrate on the aspects of your business that you enjoy and excel at.

Areas Your Small Business Should Outsource
Photo by John Schnobrich on Unsplash

This concept can be used in a variety of business situations. Here are some of the most important aspects to examine.


Accounting is one of the most popular areas for small businesses to outsource. If you are not a financial specialist, learning all of the processes and compliance requirements that your firm must fulfil can take a significant amount of time and talent. An experienced accountant, on the other hand, may frequently manage this area for numerous enterprises at the same time. This improves efficiency while also saving you money.


When it comes time to expand your organization, an outside marketing firm can assist you in doing so rapidly. They can handle ad design, content generation, and social media posting, so you may focus on your company’s internal operations. Furthermore, these organizations are frequently staffed with professionals who can assist you in developing innovative ideas and useful tactics that you might not have had access to otherwise.


Similarly, your organization may lack the resources or skills to make sales calls or set up channels and processes designed to close agreements. You can delegate those activities to skilled employees who will bring in more business by outsourcing to sales firms or specialists.

IT Administration

IT is one of the world’s largest outsourcing sectors. Indeed, the global market for outsourced information technology services reached $85.6 billion this year. To handle any IT concerns or efforts, you can outsource to a managed service provider or collaborate with a firm that provides on-demand assistance.

Administrative And Legal Duties

Virtual assistants are becoming increasingly popular, particularly among self-employed and entrepreneurs who work from home. VAs may help with everything from inbox planning and management to social media posting. This is frequently one of the absolute cheapest ways to outsource. In the medical field, for example, a medical virtual assistant can play an essential role in the streamlining of business operations by performing a range of duties such as administrative tasks and managing patient appointments. Utilizing tools such as virtual assistants allows employees to focus on core objectives, which would be patient care in this case. Legal work is something that crosses over with administration. However, it could be classified as a necessary internal employee task when it comes to business law. You could recruit internally, but you are likely to pay more in terms of wages; it might be worth consulting experts in business law, such as Hunt & Hunt Lawyers, to get further advice on this matter.

VMeDx, a virtual medical assistant service, can also be a valuable asset for your small business in managing various healthcare-related tasks. Consider outsourcing certain healthcare operations to VMeDx for efficient and professional assistance.

You should also consider outsourcing professionals to conduct drug testing on your employees. Certain industries are subject to carrying out a drug test on employees for legal and regulatory compliance. Implementing drug testing in the workplace can benefit safety, productivity, performance, and deterrence, as well as employee well-being. 

Customer Service

Outsourcing your customer care strategy to an outside call centre or chat service is an option for firms that primarily deal with clients online or over the phone. To accomplish this, you must establish protocols and ensure that clear instructions are provided to the company that will interact directly with your consumers.


A dedicated manufacturing facility might be rather expensive for a small corporation. This is why so many product vendors outsource this phase. You don’t have to outsource this procedure either. The United States still controls approximately 18% of the global manufacturing market. As a result, you may be able to identify domestic outsourcing partners to retain your activities close to home.

Logistics And Shipping

Furthermore, you can have your production plant or a separate drop shipping provider handle your items to clients directly. This is a popular alternative for eCommerce retailers who wish to focus only on their online and marketing efforts.


Is there anything you need to know about your customers or your industry in general? Whether you’re planning to launch a new product or grow into a new industry, thorough research is essential. If you don’t want to spend days or weeks surveying your target group or becoming lost in a sea of web content, outsource this phase to a research firm. They should also have more resources to bring in particularly valuable insights.

Human Resources 

Human resources includes all company responsibilities related to hiring, onboarding, or managing your employees. Working with a recruiting service to bring in qualified candidates for a new post is the most typical sort of outsourcing in this field. There are, however, opportunities for outsourcing training, compensation management, payroll, and time and attendance.

As you can see, there are many areas of a small business that can be outsourced. Usually, when you outsource, you can save a lot of time and money. Do you outsource anything other than those above? Please share some of your ideas in the comments. 

10 Areas Your Small Business Should Outsource 1

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