Kahuna Massage Chair – Should you Get it?

Kahuna massage chairs are made by a reputable and reliable company, AJX.LLC. They have been in the market since 1997 and is one of the few companies in the industry that focuses on providing a wide variety of choices and after-sales service to its customers. If you have been researching massage chairs, it is almost inevitable that you come across the name Kahuna.

massage chair

Now, you might be wondering, “Are they really that great?”. Well, don’t worry because you’ve come to the right place for an answer. In this guide, we’ll be breaking down the perks and issues of a Kahuna massage chair and you can use that information to decide on whether you should get it or not. Without any more delays, let’s jump right into it.

Perks of Buying a Kahuna Massage Chair

Here are some of the perks of buying a Kahuna massage chair and why you should get one for yourself or your loved ones.

Exceptional customer support

The first and most appreciated perk when you buy a Kahuna massage chair is the incredible customer support that you receive. They pride themselves on their customer service and after-sales support and they are certainly living up to the incredibly high standards that they’ve set. The company is also constantly taking in feedback from customers to improve its products.

Unlike the typical customer support which uses an automatic messaging system, the company assists their customers individually with human operators. That way, customers will be able to get help efficiently instead of dealing with bots that aren’t going to be of much help. Additionally, they try their best to respond within 24 hours which is quite fast considering that they are not using automatic messaging systems.

Advanced massage system technology

Kahuna massage chairs have one of the most advanced massage system technologies on the market and you will get to experience it when you get one for yourself. The design of their massage chair is modern and ergonomic which can be a great addition to a modern-design household.

With a Kahuna massage chair, you will be getting a customized massage experience because the massage chair automatically scans your body and provides the best massage accordingly. Most importantly, their massage technology is offered at an affordable and reasonable price, so more customers can enjoy a premium massage experience.

Another thing about Kahuna massage chairs is that they are approved by the FDA (Food and Drug Administration) as medical devices. This can be good for people with existing conditions to enjoy a good massage while potentially improving his/her health condition.

3 years of warranty

When you get a Kahuna massage chair, you will also be getting a 3-year limited warranty for the massage chair. A company that offers a warranty for their products shows their confidence in the reliability and durability which is exactly what you are getting with Kahuna massage chairs.

The first year of warranty covers all the costs for replacement parts and labour so you won’t have to worry about spending extra money when you experience any issues.

The second year of warranty covers the same thing except for labour, so you’ll need to pay someone to repair it for you or ship the massage chair back to Kahuna for repair.

The final year of warranty will cover the structural framework of the massage chair, so if there are any issues with the structure, the warranty will cover it.

Kahuna also allows their customers to go for extended and premium warranty add ons which is great to have especially if your budget is more flexible.

Issues with Buying a Kahuna Massage Chair

Massage chair

Here are some of the issues of buying a Kahuna massage chair and why you should not get it.

Complicated installation

One of the main issues with a Kahuna massage chair is that it has a slightly more complicated installation compared to some other massage chairs on the market. It will take quite some time to have it installed on your own and if you choose to go for white glove delivery, where the chair will be fully assembled upon delivery, you will need to pay an additional cost.

Some models are non-user friendly

Even though the Kahuna massage chairs are equipped with advanced massage technology, the massage settings in some models can be quite difficult to comprehend/non-user friendly and not everyone is a fan of it.


With reference to the perks and issues listed above, we would say that you should get a Kahuna massage chair if you value customer support and want a massage chair that gives you the best value for your money. However, if you are afraid that the massage setting might be too complicated for you, then we would recommend you go for other brands.

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