Today both Little Bean and myself had our routine check-up at the dentist. I have been attending my current dentist for as long as I have been living here, so roughly 8 years. Up until now I can honestly say I’ve had no problems with them at all and my actual Dentist is a really nice South African guy. Always very polite and chatty, always very professional.
BUT the receptionists are a different kettle of fish! I got stuck in traffic today thanks to the mountains of roadworks that are taking place all around the city. I tried calling ahead to tell them I was going to be late but the phone was constantly engaged. I arrived only 5 minutes late in the end and apologised profusely, trying to explain that I had tried to phone ahead. The abrupt receptionist told me “yes well you can only have a check-up, no treatment as you are SO late”. I pointed out that I was only 5 minutes late but she told me that according to her computer I was actually 12 minutes late which wasn’t really good enough. Hey, at least I had turned up for my appointment – unlike all the other people that they had written up on the notice board as non-attendees! She then told me that there wouldn’t be enough time for the Dentist to see Little Bean – I couldn’t be bothered to argue with her so I just took my seat and waited 10 minutes for my name to be called. No-one left so obviously they weren’t in such a hurry to see me.
When I saw my dentist, he was his usual cheery self and the appointment went well. He offered to check Little Bean’s teeth but she ran away so he thought it was best not to push it just yet.
As I was about to leave the room, he said that he needed to point out that as I was an NHS patient the routine checkups had changed. I had been on a 6 month routine appointment but apparently the NHS have changed this to 9 monthly appointments – which my dentist said he actually doesn’t agree with but can do nothing about.
Can things get much worse? First the Surestart Children’s Centres lose funding, then tax credits take a hit along with other family benefits and now we have to sacrifice our teeth to have a family. What EXACTLY do we pay our taxes for? I would like to point out that I am not a “benefits” person, I’m merely a stay-at-home mum who wants to spend time with her children but apparently I should be out there earning and ignoring my children! Sorry little rant over!
But to continue with the wonderful NHS! Last week I had to visit my Gran in hospital as she had fallen over outside her home and had broken her hip in two places. She is 90 years old! Once she had been through A&E and was placed on a ward she was placed on a waterbed mattress. Sounds lovely and comfy doesn’t it – no, because it was leaking and she ended up sleeping on the metal frame of the bed. She complained to the nurses but they told her it was ALL THEY HAD! So she shuffled herself out of bed and into her chair WITH A BROKEN HIP in very much pain because she said that it was less painful to sit in the chair than it was to lay on the bed.
Eventually, after 6 hours, they managed to find her a new mattress so she was made slightly more comfortable. She had an operation on her hip where they pinned and plated the hip in two places. Through the operation she lost a lot of blood and afterwards was oozing puss and blood. This went all over her sheets and so she asked if she could have her bed sheets changed. The nurse obliged but rolled her onto her broken hip, causing her excruciating pain!! WHAT is wrong with these people?
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